Summary of Specifications:
The County of Rockland seeks responses from qualified Contractors to conduct Debt Collection Services. These services will maximize collections of authorized departmental delinquent account receivables, thereby enhancing the County of Rockland’s revenues, using the most cost-effective methods and the highest professional standards. The debt collection services provided pursuant to this RFP, shall be available for all debts owed to County of Rockland agencies. Debts can include medical collections, third party payments, fines, fees, licenses, permits, interest income, assessments, and any other type of receivable that is capable of being collected with the exception of revenues specifically governed by separate statutes such as revenues from taxes, investments, federal grants, Medicaid vendor overpayments and debts of cities and towns. It is intended that this RFP will result in multiple awards to qualified Contractors and form a qualified suppliers list of contractors who will participate in this Contract and will provide dept. collection services to any authorized agency of the County of Rockland. Responses shall clearly detail their offer whether it is based on a percentage fee or a flat fee per client. Fees shall identify reoccurring charges such as with the flat fee per client. Is the flat fee per client based on annual invoices per client or each client visit / invoice, longevity, include legal, etc. Awarded contracts shall adhere to the Federal Fair Debt Collection Act regulates third-party debt collectors and the New York State's Debt Collection Procedures Law applies to both creditors and third-party collectors. The proposal shall be clear, concise and shall include sufficient detail for effective evaluation and for substantiating the validity of stated claims. Proposal response shall include a paragraph-by-paragraph response indicating how or that they do comply with the specifications. The proposal should not simply rephrase or restate the County’s requirements, but rather shall provide convincing rationale to address how the Offeror intends to meet these requirements. Offerors shall assume that the County has no prior knowledge of their facilities and experience, and will base its evaluation on the information presented in the offeror’s proposal. Download a complete copy of the Request for Proposal Specifications and continue to monitor the website for addena.
