RFP-DSSOC03-07 - Non_emergency Medical Transportation Services

Summary of Specifications:
The Orange County Department of Social Services anticipates awarding a contract to one(1) Proposer to administer all non-emergency medical transportation services delivered to Medicaid eligible individuals. Administration of medical transportation services includes, but is not limited to the following activities: • Operate a toll free call center to receive requests for transportation from approximately 39,000 Medicaid recipients in the County of Orange; • Determine the eligibility of the recipient based on their Medicaid status; • If eligible for transportation, determine the mode of transportation required and schedule transportation with a transportation provider who has been issued a Medicaid provider I.D. by the New York State Department of Health; • Provide the transportation vendor with a prior authorization number for the trip based on the established rate for the County of Orange and the number of miles associated with the trip; • Coordination of services designed to deliver quality transportation services at the lowest possible cost; • Coordination of Orange County’s existing waivers as well as future waivers; • Coordination and payment of the mileage reimbursement program for consumers who provide their own transportation; • Coordination and payment of a fixed transportation routing system in the City of Newburgh, Town of Newburgh and Town of New Windsor; • Analysis and reporting of transportation service utilization trends and factors, including representation of utilization by geographic zones and mode of transport.