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Basic Information

Reference Number

0000385044

Issuing Organization

County of Orange - Department of General Services

Owner Organization

Orange County Government

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

RFP-DSS01-25

Title

Communication Services for the Orange County Dept of Social Services

Source ID

PU.AG.USA.1076.C15918901

Details

Location

United States, New York, Orange County

Purchase Type

Duration: 1 year
Option: Four (4) additonal periods of up to one (1) year

Piggyback Contract

Yes

Description

The County of Orange (“County”), by and through its Department of Social Services (“OCDSS”) is seeking proposals from qualified organizations (referred to collectively as “Offerors” and individually as “Offeror”) to operate and provide services through the following programs:

(a)          After-Hours Child Protective Services Telephone Answering and Messaging Services Program,

(b)          After-Hours Emergency Services Program, and

(c)           Information and Referral Services Program.

2.            Offerors interested in operating and providing services through more than one (1) of the aforementioned programs must submit a separate proposal for each such program, clearly identifying the program for which the proposal is being submitted by checking the appropriate box on the Proposal Form (included in this RFP). Proposals will be reviewed and evaluated separately according to program. The County reserves the right to award separate contracts under this RFP according to program, even if multiple programs will be operated by one (1) organization. The County may also award more than one (1) contract for each program.

Dates

Publication

04/24/2025 02:53 PM EDT

Question Acceptance Deadline

05/08/2025 04:00 PM EDT

Questions are submitted online

Closing Date

05/22/2025 04:00 PM EDT

Contact Information

Kyle Baird

8456153794

kbaird@orangecountygov.com

Bid Submission Process

Bid Submission Type

Physical Bid Submission