RFP-2013-109 - CONSULTING SERVICES FOR ACCOUNTS RECEIVABLE MANAGEMENT

Summary of Specifications:
SCOPE OF SERVICES 

The contractor is required to provide the following: 

• Develop and implement a program to reduce the aged accounts receivable of Willow Point Nursing Home. 

• Identify billing and system related operational concerns in order to enhance current and future cash flow. 

• Perform a thorough analysis of all policies and procedures, being mindful of the controls used by the Business Office personnel at the Nursing Home. 

• Recommend specific improvements and implement a program to retrain existing staff. 

• Develop and implement a program for cross-training of staff to ensure proper billing procedures exist and are followed for such payers as Medicaid, Medicare and Commercial Insurances. Also insure that effective policies and procedures have been implemented whereby guaranteeing Willow Point Nursing Home is the recipient of the Net Available Monthly Income (“NAMI”) from all Medicaid Pending and eligible residents. The objective is to have all Business Office personnel competent in the full accounts receivable process. 

• Establish achievable performance measurements that will be presented to management on a monthly basis. The objective is to have these measurements illustrate a reduction in both the aging and the overall dollars. 

• Develop and implement a program to evaluate and report on the effectiveness of the employee training component. 

• The contractor is expected to complete the scope of services listed above within a (6) to nine (9) month period, once the project has commenced. This timeframe includes delivery of all final reports from the contractor to the County.