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Basic

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Basic Information

Reference Number

0000403282

Issuing Organization

Oakland County

Owner Organization

Info Technology

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

Oak-0000001040

Title

Digital Communications - Enterprise Email and SMS Marketing

Source ID

PU.AG.USA.1328.C17257926

Details

Location

United States, Michigan, Oakland County

Purchase Type

Duration: 3 years
Option: 2 one year extensions

Piggyback Contract

Description

The Oakland County Procurement Department, on behalf of the Department of Public Communications and Human Resources Departments, is requesting proposals to find a vendor to provide a secure and user-friendly platform to manage digital communications via email and SMS.

The platform will be used to reach the public, stakeholders, and internal users with alerts, reminders, newsletters, and updates. The tool must support robust campaign features, automation, analytics, and integration with existing systems.

Dates

Publication

11/10/2025 04:44 PM EST

Question Acceptance Deadline

11/24/2025 02:00 PM EST

Questions are submitted online

Yes

Closing DateA - Latest Addendum

12/23/2025 02:00 PM EST

Prebid Conference

11/17/2025 10:00 AM EST

Contact Information

Courtney Scian

scianc@oakgov.com

Buyer Preferences, Guidelines & Requirements

Participation Requirements

- Business Concern

- Disadvantaged Business Enterprise (DBE)

- Minority Business Participation

- Native American Participation

- Small Business Participation

- Service-Disabled Veteran Owned

- Women-Owned Business Participation

General Requirements

- FOB Destination

- Insurance Required

Pre-Bidding Events

Event Type

Prebid Conference

Attendance

Recommended

Event date

11/17/2025 10:00 AM EST

Location

Online via Teams

Event Note

PRE-BID CONFERENCE: Highly Recommended to Attend
We will go over the bid documents, scope of work, minimum qualifications and preferred qualifications, and insurance requirements.
Afterwards, we will open it up to questions from the suppliers and answers will be provided at that time.

Pre-Bid Meeting Conference Login Info:
Monday November 17, 2025 @ 10:00 am - 11:00 am.

Microsoft Teams
Join the meeting now link to copy and paste into Browser:
https://teams.microsoft.com/l/meetup-join/19%3ameeting_MGFjNTI4ZjctMTQzNS00ODQ2LTkyZmQtNjYwMDVmODJlODYz%40thread.v2/0?context=%7b%22Tid%22%3a%226dd9592c-fa62-4c52-920e-c6981494a443%22%2c%22Oid%22%3a%2231f74958-c584-4b57-be60-83f134bcc90b%22%7d

Meeting ID: 265 480 321 662 6
Passcode: fs9BX3DZ
Dial in by Phone: +1 248-333-6396, 465729035# United States, Pontiac
Phone Conference ID: 465 729 035#
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Bid Submission Process

Bid Submission Type

Electronic Bid Submission

Pricing

Lump sum

Bid Documents List

Item Name	Description	Mandatory	Limited to 1 file
Bid Documents	Documents defining the proposal	No	No
No entries