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Basic Information

Reference Number

0000122972

Issuing Organization

City of Warren

Owner Organization

Information Systems

Solicitation Type

ITB - Invitation to Bid (Formal)

Solicitation Number

ITB-W-8079

Title

FORTIS Software Maintenance

Source ID

PU.AG.USA.1084

Details

Location

United States, Michigan

Delivery Point

Warren, MI

Purchase Type

Duration: 1 year

Piggyback Contract

Description

Summary of Specifications:
The City of Warren is seeking bids on a one year maintenance contract for our Fortis imaging software. Please see the last page for software licenses and amounts. Below are the requirements that MUST be met. 1. Bidders must be an authorized Westbrook partner. 2. Bidders must have authorized Westbrook technical personnel on your staff. 3. We require next business day on site technical support for disaster recovery or other Fortis software problems that can not be fixed by remote access. 4. We require technical support from 9AM to 5PM Monday through Friday via telephone and/or email. 5. Upon contract award, the successful bidder will upgrade our software within one month to the latest Fortis software version.

Dates

Publication

10/05/2009 09:38 AM EDT

Questions are submitted online

Closing Date

10/28/2009 08:30 AM EDT

Contact Information

Craig Treppa

586-574-4636

ctreppa@cityofwarren.org

Additional Information

Delivery Date

As Required

Buyer Preferences, Guidelines & Requirements

General Requirements

- Insurance Required

- Onsite Maintenance Required

Bid Submission Process

Bid Submission Type

Physical Bid Submission