Dated: June 15, 2021. The City of Rochester Hills is soliciting proposals from qualified Manufacture
Authorized Dealers/Service Providers for a maintenance contract for its Mitel 3300 IP PBX System,
Mitel Mail Voice Mail System, MiContact Center Call Accounting Systems, Mitel Border Gateway, and
related assistance in general telephone network issues for a period of one (1) year; all components,
excluding desksets and wiring. The City reserves the right to exercise an option to renew for two
additional 1-year periods.
Due to the COVID-19 pandemic, some City processes have been affected and as such, are requiring
adjustment to the normal processes. It is important that you read all the information to ensure you submit your proposal response to the City in the correct manner. Please ensure all documents are signed. If you are interested in providing a proposal, please read the document in its entirety and submit the requested information and proper forms and upload to the MITN website. Electronic submission ONLY will be accepted. Hardcopy, emailed, faxed and late submittals will not be accepted.
Sealed proposals for Citywide Printing Services will be received by the City of Rochester Hills
Purchasing Division, 1000 Rochester Hills Drive, Rochester Hills, MI 48309 via electronic submission
ONLY through the MITN (www.mitn.info) website until exactly 3:00 P.M. Local Time, July 15, 2021.
The City will subsequently at 3:30 P.M. read the names and addresses received publicly via a Zoom
Teleconference. Proposal Opening Via Zoom Teleconference.
Proposers wanting to view the opening are invited to do so utilizing the following meeting information
listed below. We are requesting that you not attend in person to limit capacity within City building during
this time and it is possible that City buildings may not be open to the public at the time of the opening.
When: Jul 15, 2021 03:30 PM Eastern Time (US and Canada)
Topic: RFP Opening - RFP-RH-21-042 PBX, Voicemail, Call Acct Maint Svs
Please click the link below to join the webinar: https://us02web.zoom.us/j/89191551816
Or One tap mobile: US: +13017158592,,89191551816# or +13126266799,,89191551816#
Or Telephone: US: +1 301 715 8592 or +1 312 626 6799 or +1 929 205 6099 or +1 253 215 8782
Webinar ID: 891 9155 1816
All correspondence or inquiries from interested firms regarding this proposal shall be directed to the
attention of Keri J. Bright, CPPB, Procurement Analyst, City of Rochester Hills, 1000 Rochester Hills
Drive, Rochester Hills, MI 48309, email: brightk@rochesterhils.org, and telephone 248.841.2538. All
inquiries shall be made in writing by June 29, 2021 at 11:30 a.m., in order that a written response in the
form of an addendum can be processed before the proposals are opened, if such information would be of significance to uninformed proposers. Inquiries received after the date and time above will not be
considered.
