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Basic Information

Reference Number

0000118410

Issuing Organization

City of Rochester Hills

Owner Organization

MIS

Solicitation Type

SFQ - Solicitation for Quote (Formal)

Solicitation Number

SFQ-RH-07-136

Title

Hardware & Software Maintenance Support

Source ID

PU.AG.USA.1080

Details

Location

United States, Michigan

Delivery Point

Rochester Hills, MI

Purchase Type

Duration: 1 year

Piggyback Contract

Description

Summary of Specifications:
The City of Rochester Hills is soliciting quotations for IBM hardware and software maintenance support (IW Service Feature 520 1X8951 and SWMA for i5 OS) on the City’s iSeries computer. Rochester Hills has a 9405 Model 520 and the software group is P10. The serial number is 10-325DE and the customer number is 0684070. IBM Service Suite shall include IBM hardware maintenance, support shall be 24-hours a day and seven days a week (24x7) on site for the following: 9405-520 and 6834-001 built in tape unit, IBM software maintenance and 24x7 IBM support line. Contract to include both telephone and on-site support. The City is requesting quotations for a 1-year term. No contract will be automatically renewed at the end of any contract term.

Dates

Publication

11/16/2007 10:46 AM EST

Questions are submitted online

Closing Date

12/04/2007 05:00 PM EST

Contact Information

Marilyn Paulsen-Tomasze

248-841-2539

paulsenm@rochesterhills.org

Additional Information

Delivery Date

Various

Buyer Preferences, Guidelines & Requirements

General Requirements

- Insurance Required

- Onsite Maintenance Required

Award Requirements

- All or None Award

Bid Submission Process

Bid Submission Type

Physical Bid Submission