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Basic Information

Reference Number

0000132415

Issuing Organization

City of Dearborn

Owner Organization

City-wide

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

RFP-109300B-Consulting Services for Customer Experience

Title

Consulting Services for Customer Experience

Source ID

PU.AG.USA.1079

Details

Location

United States, Michigan

Delivery Point

Destination

Purchase Type

One Time Only- Delivery Date:ARO

Piggyback Contract

Description

Summary of Specifications:
Seeking proposals from qualified firms to provide consulting/research surveys for customer experience of various City departments used by the public.

Dates

Publication

08/24/2012 04:50 PM EDT

Question Acceptance Deadline

09/12/2012 08:00 AM EDT

Questions are submitted online

Closing Date

09/20/2012 11:00 AM EDT

Contact Information

Mark Brace

313-943-2382 ext. 2382

mbrace@ci.dearborn.mi.us

Additional Information

Payment Terms

2% 10 Net 30

Other

See solicitation attached

Buyer Preferences, Guidelines & Requirements

General Requirements

- Insurance Required

- Local Service Required

Award Requirements

- All or None Award

Bid Submission Process

Bid Submission Type

Physical Bid Submission

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