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Basic Information

Reference Number

0000405481

Issuing Organization

City of Ann Arbor

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

26-01

Title

Sustainable Energy Utility Billing and Customer Relation Management Software

Source ID

PU.AG.USA.1188.C6048051

Details

Location

United States, Michigan, Washtenaw County

Piggyback Contract

Description

The SEU is seeking a software solution for its billing system and customer relationship management (CRM). This system must be able to input meter data and accurately calculate, generate, and distribute service bills. It should also provide user-friendly tools for internal staff and an intuitive, accessible interface and experience for end-use customers.

Dates

Publication

11/24/2025 04:32 PM EST

Question Acceptance Deadline

12/09/2025 10:00 AM EST

Questions are submitted online

Closing DateA - Latest Addendum

01/12/2026 02:00 PM EST

Contact Information

Colin Spencer

cspencer@a2gov.org

Anna Oostendorp

aoostendorp@a2gov.org

Bid Submission Process

Bid Submission Type

Physical Bid Submission