Get instant access

to solicitation details & future business opportunities.

Get Access

Vendor packages with access to similar open solicitations

Statewide

Matching bid notifications & access to all Statewide & Group bid details

Group

Matching bid notifications from participating agencies

Basic

Access participating agency bids

Basic Information

Reference Number

0000405945

Issuing Organization

Saint Louis Zoo

Owner Organization

Technology

Solicitation Type

RFI - Request for Information (Formal)

Solicitation Number

2025-04-031

Title

Unified Communications as a Service (UCaaS) RFI / RFP 2025

Source ID

PU.AG.USA.2672058.C17414426

Details

Location

United States, Missouri, St. Louis city

Piggyback Contract

Description

This Request for Information (RFI) invites qualified vendors to provide information on Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) solutions. The Saint Louis Zoo (“Zoo”) currently uses Cisco Call Manager (CUCM), Cisco UCCX and AWS-based contact center workflows. This RFI will help identify suitable vendors for the next phase.

Dates

Publication

12/03/2025 08:00 AM CST

Bid Intent

Not Available

Question Acceptance DeadlineA - Previous Addendum

12/17/2025 11:59 PM CST

Questions are submitted online

Yes

Closing DateA - Previous Addendum

12/23/2025 11:00 AM CST

Contact Information

Candace Bingham

314-781-0900

cbingham@stlzoo.org

Bid Submission Process

Bid Submission Type

Electronic Bid Submission

Pricing

In attached document

Bid Documents List

Item Name	Description	Mandatory	Limited to 1 file
Response	Documents Defining the Solicitation	Yes	No
No entries

Disclaimer Thank you for your interest in our bid opportunities and we welcome you to submit a response. Please be sure to review and comply with all specifications and requirements.