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Basic Information

Reference Number

0000388089

Issuing Organization

Saint Louis Zoo

Owner Organization

Saint Louis Zoo

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

2025-04-014

Title

Customer Relationship Management (CRM) and Ticketing Solution RFP 2025

Source ID

PU.AG.USA.2672058.C17414426

Details

Location

United States, Missouri, St. Louis city

Purchase TypeA - Previous Addendum

One Time Only- Delivery Date:06/24/2025

Piggyback Contract

Description

The selected vendor will be responsible for the design, delivery, implementation, and ongoing support of a complete CRM and Ticketing solution. The following narrative describes some of the key functionality requirements the Zoo is seeking. The Requirements Checklist (Attachment 1) provides a complete, detailed list of all functional needs.

Dates

Publication

05/21/2025 11:43 AM CDT

Bid Intent

Not Available

Questions are submitted online

Closing DateA - Previous Addendum

06/23/2025 02:00 PM CDT

Contact Information

Candace Bingham

cbingham@stlzoo.org

Bid Submission Process

Bid Submission Type

Physical Bid Submission

Additional Bidding Instructions

Proposals will be accepted on or before 2:00 p.m. CST on Wednesday, June 18, 2025. Only electronic submissions will be accepted. Please submit the Proposal as a single pdf to the following link. https://stlzoopoc.egnyte.com/ul/jJBE6QDYUQ
To ensure ease of submission, consider uploading well ahead of the deadline time. Late submissions will not be accepted.
Any submitted proposal shall remain valid and subject to acceptance for ninety (90) days after the proposal due date.

Disclaimer Thank you for your interest in our bid opportunities and we welcome you to submit a response. Please be sure to review and comply with all specifications and requirements.