Summary of Specifications:
The Treasurer’s Office of Douglas County Government, hereinafter referred to as the County, respectfully requests proposals from responsible, qualified firms for the provision of an online and in-person (over-the-counter and telephone) payment acceptance solution, including credit/debit card and E-Check. For property tax and building payments, a web based solution is required and the ability to restrict payments to only the amount due, plus, the capability to accept over-the-counter payments. All departments must have detailed payment reporting and should have the ability to choose from multiple products or services and your payment system calculate the balance due. The County may determine that it would be in our best interest to use the services of unique payment providers for credit/debit card processing versus E-Check and, potentially, absorb the fees associated with E-Check. The initial agreement, issued as a result of this RFP, will be for a period of five (5) years, beginning approximately July 2014 to and including July 2019. All proposed fees shall be firm and fixed for the contract period. The County shall have an option to renew this agreement for two (2) additional periods of one (1) year each, with the same terms and conditions. This agreement and/or extension to the original period of a subject agreement shall be contingent upon annual funding being appropriated, budgeted and otherwise made available for such purposes and subject to the County’s unanimous satisfaction with the services received during the preceding agreement period.
