506315 - External Website Hosting, Maintenance, and Support

Denver Water is seeking Proposals from qualified vendors to provide comprehensive hosting services, ongoing maintenance, and a full redesign of its public-facing website, denverwater.org (“Website”). The goal is to modernize the platform to better serve Denver Water customers, recreationists, contractors, suppliers, consultants, stakeholders, regulators, students, teachers and the public at large while ensuring compliance with accessibility and security requirements.

The selected Proposer (“Consultant”) must meet the below minimum qualifications in order to respond and be considered for award of this Request for Proposal:

1. Uptime guarantee of 99.9% or greater.
2. Ensure full WCAG 2.1 AA accessibility compliance.
3. Even though the Website will not store, process or transmit cardholder data, the Consultant still must abide by the Payment Card Industry Data Security Standard (PCI DSS). This means Consultant must review a self-assessment questionnaire and fill out an attestation of compliance annually.
4. Showcase Denver Water’s reservoir data to inform stakeholders and the public about water supply and demand.