No additional specifications were given. The overall objective is to provide communication to crime victims regarding status changes and updates to their respective case(s) and act as a conduit to facilitate the electronic surveying of the general public and directly to individuals as a mechanism to elicit feedback regarding contacts with officers in the course of their duties (cases, citations, and accidents), crime, and police department operations. This system would integrate with the department’s Records Management System (RMS) as a source of data to send out electronic surveys (text, email, etc.). The surveys would allow for varying parameters, configurations, and languages in order to meet the department’s needs and initiatives. For further requirements, see the specifications contained in this Request for Proposals (RFP).