4.2.1.1 Improve student retention through increased satisfaction. 4.2.1.2 Compliment and encourage on-campus living by providing an efficient laundry service. 4.2.1.3 To provide WVSU students with convenient, accessible, and efficient laundry services that meet their daily needs on campus. 4.2.1.4 To ensure that all laundry equipment is consistently operational, minimizing downtime and disruptions for students. 4.2.1.5 To offer reliable customer support and guidance for students in using the laundry equipment, ensuring a hassle-free experience. 4.2.1.6 To maintain environmentally sustainable laundry practices, supporting WVSU students in their commitment to sustainability. 4.2.1.7 To ensure that all laundry services are safe, user-friendly, and continuously improved based on student feedback and performance data.