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Employee Verbal De-Escalation Training


Location
Washington
Publication Date
06/11/2019 08:36 AM EDT
Closing Date
07/16/2019 05:00 PM EDT
Issuing Organization
State of Washington - Department of Social and Health Services (DSHS)
Solicitation Number
Description

Specifications include, but are not limited to: This competitive solicitation is issued in order to assist the Division of Vocational Rehabilitation (DVR) within the Washington State Department of Social and Health Services (DSHS) in seeking a qualified Contractor to deliver and instruct a training program on the best practices and methods for conflict resolution, with an emphasis on individual techniques, to turn threatening situations into a safe and controlled situation.  A one-day training course on Verbal De-escalation;  Instruction of the course to up to 350 Division of Vocational Rehabilitation staff, in a classroom setting, with the average class size of 15 participants;  Provide up to 22 classes, to include the possibility of 3 makeup classes;  Training classes shall be held between the hours of 9:00 am and 4:00 pm, and in the following Washington state locations: o Everett; o Kennewick; o Lacey DVR Headquarters; o Seattle; o Spokane; o Tacoma; o Vancouver; o Wenatchee; o Yakima; o or other mutually agreed location.

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