Specifications include, but are not limited to: A. Security Officer Requirements: Security Officers performing services under the contract to be executed based on this RFP must: - Be 21 years of age or older. - Have completed training and be licensed to provide security services. - Not be armed. However, Security Officers may carry pepper spray. - Be in uniform at all times while on duty. Any uniform will be approved as long as it identifies them as Security with an identification badge and security insignia. - Comply with the requirements of the security companys Employee Handbook. Patrol Duties: Security Officers shall sign-in at the start of their shift at the designated location, typically the management office, and patrol and provide security checks at key points in each community to provide maximum security for the residents and property, including the perimeter of the fenced construction zones. These security checks shall be varied and conducted randomly throughout each shift. Security Officers must: - Be equipped with a radio and/or cellular phone (cell phones are preferable) in order to maintain direct communication with one another during the time when both officers are on duty at any of the communities - Be equipped with a pager and/or cellular phone (cell phones are preferable) in order to receive and respond to calls from residents, homeowners, agency site staff or Management at all times. The contact telephone number for the Security Officers may not be changed during the term of the contract to be executed based on this RFP. - Respond within 30 minutes or less to telephone calls from residents, homeowners, agency staff, or management. - Maintain and have available at all times while on duty a list of key community and management contacts, and make direct contact with on-duty THA management and/or agency staff as necessary. - Go to residents and/or homeowner homes, as needed, to respond to security concerns.
