The selected vendor will be responsible for the following activities: 1) Assessment of Current Technology a. Evaluate STA’s existing technology, applications, solutions, and infrastructure b. Conduct a SWOT analysis (Strengths, Weaknesses, Opportunities, Threats) 2) Strategic Goals Alignment a. Align technology planning with strategic goals: • Elevate the customer experience • Collaborate with community partners • Strengthen capacity to anticipate and respond to regional demands 3) Support Capabilities: Assess how each technology layer supports divisional goals: a. Technical Infrastructure b. Applications c. Data d. Information/reporting/analysis e. Business Processes 4) Innovation Trends- Explore emerging technologies: a. Advanced Vehicle Technologies b. Cloud & Quantum Computing c. Cybersecurity d. Big Data & Analytics e. Artificial Intelligence f. Communication Networks 5) Technology Roadmap a. Define short-, intermediate-, and long-term goals: • Short Term: 2026-28 • Intermediate Term: 2030 • Long Term: 2035 6) Budget & Resources a. Cost and Benefit Estimates b. Resource Allocation (Human, Financial, Technical) c. Peer Comparisons d. Funding Strategies e. Key Performance Indicators (Operational, Customer, Financial, Safety)
