Specifications include, but are not limited to: The operator will offer staff and/or trained volunteers to supervise the Severe Weather Shelter facility during the hours of operations (tentatively 7:00 p.m. to 9:00 a.m. for the overnight program) for the duration of each Severe Weather Shelter event. The operator will offer a site manager and supervise the operation of the shelter to ensure a safe and welcoming environment. The site manager is the primary point of contact for public safety and emergency services and shall address day-to-day operational issues as they arise. The operator will also set-up and demobilize the site for each operational event. In addition, the operator will: a. Develop processes and train staff and volunteers on: i. the admission process and code of conduct [see attached Exhibit 3 – Ground Rules and Shelter Shift Duties examples and Exhibit 4 – Shelter Shift Duties (example)], ii. incident de-escalation and reporting processes, iii. harm reduction applications (Narcan®, sharps containers), iv. set up and shut down checklist, v. client resource referral process to outside service providers. b. Acquire consumables: Items which aid in running an overnight shelter – ear plugs, feminine hygiene items, sharps containers, sanitary consumables, and COVID mitigation items. Some supplies will be available from Whatcom County Health and Community Services. c. Coordinate staff and volunteers, including creation of initial staff and volunteer calendar schedule.
