• Bed bug preventative services, including monitoring in units, unit inspections, and move in/move out protocols including preventative treatment • Bed bug treatment for units identified to have bed bugs and in adjacent and surrounding units, including units with a high degree of clutter • Low preparation bed bug treatment methods and support for preparation and cleaning out of units when needed • Occasional treatment of other pests identified in buildings receiving bed bug services • Provision of products and equipment needed for effective monitoring and pest control treatment • Customer service, communication, and coordination with residents, property management, and community service staff at buildings receiving services • Community meetings to provide information and/or education for residents at buildings receiving services • Training SHA employees on bed bug methods found to be effective at SHA properties
