Pierce Transit (PT) is looking for a partnership with a mobile app developer for the purposes of endorsing one transit trip planning app, that also includes the ability to integrate with Token Transit, Inc. a mobile fare ticketing tool, across the entire service area. PT believes that a robust mobile transit trip planning app with the integration of fare payment functionality will support the strategic goal of “Customer First Mindset,” as identified in PT’s Strategic Goals, which states, “The first corner of the “strategic building,” and the foremost goal, is to foster a customer first mindset throughout our organization, ensuring that our riders’ needs, comfort, safety and satisfaction are at the heart of everything we do. “ The service should allow individuals interested in accessing information about Pierce Transit’s fixed-route, and on-demand Runner services to visualize the geographical location of these services, when these services are available and how to best utilize Pierce Transit’s transportation system from a point of origin to a destination.
