Specifications include, but are not limited to: • 24/7 access to mental health professionals with experience in the issues associated with public safety, and emergency responders. • The availability to schedule in person meetings with a clinician within 48 hours of initial contact for acutely serious cases. • The availability to schedule in person meetings with a clinician within 7 days of initial request for non-acute cases. • The ability to coordinate access to longer term and ongoing mental health care for individuals needing assistance. Care may be provided by other providers outside of your group. • Individual services will be kept confidential, unless otherwise directed by the individual receiving services, or if a situation arises that meets any mandatory reporting requirement as outlined in Revised Code of Washington. • Ability to deliver mental health training to a majority of police and fire staff in person several times annually. (As outlined below) • As directed by individual patients, coordinate care with Police and Fire peer support teams, City of Vancouver EAP (Employee Assistance Program) services, IAFF (International Association of Firefighters) Center of Excellence, other engaged mental health professionals, or other related services. • Provide on call, drop-in services at a City facility to support CISD (critical incident stress debriefing) services following specific incidents. • Provide informational mental health services training for new employees 2-4 times annually in a group setting. (As outlined below) • Engage regularly with peer support teams, and the Police and Fire executive teams to discuss agency and industry mental health trends/concerns; and make possible recommendations to better support the mental wellbeing of employees.
