The successful Proposer shall provide comprehensive administrator services that includes implementation of the Home Energy Rebate Programs throughout the state. These activities include providing a project delivery solution with customer support and rebate processing capabilities, and tasks such as analysis, program monitoring, tracking, reporting, auditing, evaluation activities, rebate processing, outreach, marketing, and consulting. The Successful Proposer will provide all services, systems, and personnel to maintain and support the system components related to technology support of the energy programs. Technology support of the rebates and grant programs includes, but is not limited to, website development, hosting, and maintenance and support of multiple technology platforms needed for rebate processing, monitoring, information tracking, reporting with various stakeholders for program management, operations, application processing, and coordinating eligibility verification.
