Specifications include, but are not limited to: Western Washington University provides WWU students high quality affordable integrated medical and behavioral health care to support their academic progress and assist them in navigating the healthcare system. To assist with these efforts, Western is seeking to contract with a firm to provide a fully comprehensive and integrated EMR application. Our goal is eventual full integration with the WWU Counseling Center staff using this EMR for documentation of intakes, assessment and therapy notes with appropriate safeguards for confidentiality. The Speech and Hearing Clinic and the Psychology department’s Counseling Training Clinic may have interest in use of the same EMR. 1) System Requirements Ability to interface with the campus ERP system (Ellucian Banner 9, Ethos) • System uptime of 24/7, 365. • Supports use of modern web browsers (Microsoft Edge, Chrome, Firefox, Safari and Opera). • Single sign on must be SAML 2.0 compliant. • Optimized for use with tablets and smart phones (ie. The user interface scales responsively down to 320px wide). • Provide Voluntary Product Accessibility Template (VPAT) documents that describe how the solution supports the American with Disabilities Act and Section 508 of the Rehabilitation Act compliance (See Paragraph 7.1.2 under Appendix A for more information). • Provide tools and support for migration of data from existing EMR system. 2) Scheduling • Flexible scheduling for all appointment types and clinics • Flexible patient check-in process • Supports efficient workflow and management for staff and empowers patients 3) Chart Notes • Customizable and flexible • Ability to document in a timely and efficient manner • Intuitive to use • Searchable, analyzable, organized intuitively • Supports workflow • Pre-create charts for eligible students before the first visit • Ability for patient to submit medical histories and immunization records 4) Ordering • Supports ordering of internal and external: labs, meds, referrals, imaging, physical tests, etc • Accurate and continuous updating of codes (cpt, lab x-ref, …) • Meaningful and organized presentation of orders • Ease of order creation 5) Order Results • Meaningful presentation and meaningful organization of orders (and pending orders) with order results • Status and overdue notification tracking 6) Patient Communication • Efficient communication of results through secure patient portal • Ability to see results, provider plan, education handouts, additional instructions • Supports patient education and engagement and interactions with clinic staff • Supports billing statements 7) Billing • Flexible and customized intuitive billing that supports workflow for clinic staff and patients • Ability to integrate with Ellucian Banner using Ethos to bill student account and determine eligibility for services 8) Document Management • Accept multiple document/file types • Easy workflow with the ability to route to staff • Support routing that will allow you to preview and accept portions of electronic documents before adding the document to the chart • Once approved documents are added to the chart in a meaningful and organized manner • Ability to collect electronic signatures or integrate with electronic signatures • Ability to manage scan to chart efficiently and accurately
