The City’s Hotel Project will consist of up to 15 hotel room units located at a hotel in the east region of Pierce County. The City is seeking a qualified agency to provide essential needs and on‐site services for these units. a. Program Requirementsfrom the State Pierce County Human Services has guidelines for funding available on their website at: https://www.piercecountywa.gov/7587/Homeless-Program-Policies In addition to the program requirements from Pierce County Human Services, applicants should have staff with the following specialized skills and expertise: • Staff responsible for providing direct service must be skilled at engagement with chronically homeless people and trained in motivational interviewing and active listening; • Staff conducting outreach, assisting with housing search and providing supportive or navigation services should be adept at problem solving and knowledgeable about both the Homeless Crisis Response System and mainstream services systems. In particular, staff should have knowledge and skills in navigating the private sector rental market, including interacting with and engaging landlords; and the workforce development and employment sectors; • Staff conducting document readiness activities for unsheltered households must have strong attention to detail and ability to adhere to established policies and procedures; and • Staff conducting data collection, analysis, and reporting must have strong attention to detail and analytical skills. It is the City’s expectation that funded providers hire and nurture direct service staff such that they are empowered to be more than simply deliverers of services, but rather, advocates for a system that is constantly looking for a better way to stretch resources and improve outcomes for clients of the homeless crisis response system. We anticipate the following staffing to meet the needs of our clients in the program: • Case Manager: Full-time, 40 hours a week, regular business hours • Generalist: Full-time, 40 hours a week, overnight hours • Case Manager Supervisor: Part-time, 20 hours a week, regular business hours; on-call for emergencies on weekends, holidays, and when there is no staff on-site
