The city is looking for a seasoned Firm with experience working with local governments to improve their online capabilities. To be more precise, the City requires a new website that satisfies high standards for design quality and visual appeal, improves citizen-centric information and customer service, and makes managing material easier. The new website needs to be created with a responsive design, which means it should work on an array of devices. In addition, the website needs to be simple to update without requiring any knowledge of HTML. The new website will be fully functional, as detailed in Section 2, allowing the personnel of the city to optimize procedures and offer the greatest possible user experience to our residents. A team of professionals with extensive expertise dealing with local government should also be part of the Firm's team. They will ensure that our personnel are properly trained, supported, and equipped to complete tasks swiftly and effectively during system launch and beyond. In addition, the city is looking for a Firm who can incorporate any future features and functionalities that may be developed. The city requests that the provider offer 24/7/365 support around-the-clock and secure cloud-based hosting services. Together with the selected Firm, the City hopes to establish an online presence that consistently interacts with our residents. Only suppliers who consistently provide and perform services like those requested in this solicitation and who have substantial experience working with municipalities will have their responses taken into consideration.
