Specifications include, but are not limited to: provide Subscription fulfillment, circulation and marketing services for the Virginia Wildlife magazine. The contractor shall have completed transitioning from current contractor to their company no later than September 19, 2020; Actively develop new subscribers, maintain current subscribers, promote subscription renewals Manage and maintain all standard services for Subscription Fulfillment and Promotional Subscription Mailing Services. Provide comparative promotional results, and assess and recommend promotional techniques to increase circulation Customer service functions to include providing general and technical assistance to customers, editing and correcting online and mail-in subscriptions due to address changes, email and phone number changes; processing subscriptions and electronic payments Perform master file maintenance Provide annual projections of costs and revenues as part of monthly reporting Maintain mailing lists, renewal notices, and all lists used to provide marketing efforts Provide all contract reports and associated documents as may be required Coordinate with current magazine printer for information on changes, subscription information updates, marketing updates and customer feedback, etc.