Specifications include, but are not limited to: The County desires to establish a contractual relationship with Offeror(s) that has products and services best suited to meets the County’s needs and for a System upgrade. Offerors should also be equipped to perform the seamless migration of hardware and equipment from the current telephone system to the new one, facilitate the transition of the County’s operations to the new System and provide training and other support services, if necessary, and provide maintenance services. The Offeror must be prepared to coordinate with and educate the County’s IT Director as well as County Officers, staff and others who need to access or use the System. The System shall be broadly defined to include the VoIP telephone system, telephone, hardware, software, cabling, telephone, technology infrastructure, support and equipment of any kind as proposed by the Offeror. The County is seeking proposals for an IP Telephony solution that is scalable for future growth. The solution must contain basic telephony functions that include but are not limited to internal and external calling, voicemail, call forwarding, call transfer, call recording, intercom, hunt groups, IVR, and a suite of management reports