Specifications include, but are not limited to: 1. Maintain a well-equipped office sufficient to handle the business of the P&F Supplemental Plan. 2. Furnish all necessary local telephone service in the Washington, DC Metro Area (Including Prince William County) and provide a toll-free ("800/888") telephone service to plan participants covered by the P&F Supplemental Plan. 3. Maintain a dedicated email address for plan participant correspondence with the Contractor and a secure method for transmitting e-mails between the Contractor and plan participants. 4. Furnish all office supplies, stationary, letterhead, envelopes, etc. for the Contractor and the P&F Supplemental Plan's Board of Trustees. 5. Maintain secure databases and filing systems to effectively protect plan participant personally identifiable information (PII).