• Allows citizens and companies to submit extra duty hire requests through an online portal accessible from theCounty’s website. • Automates the intake, scheduling, and offering of extra duty shifts to officers through a web-based and/or mobile application. • Provides a user-friendly interface for officers and administrators to access assignments, track commitments, and manage discrepancies. • Produces accurate and detailed payroll output files to be uploaded into the County’s existing payrollsystem. • Manages all client billing and collections independently, including associated administrative fees. • Ensures timely reimbursement to James City County for officer payments. • Supplies detailed reports and data tracking to the County. • Provides guarantees or safeguards for reimbursement in cases where clients fail to pay. • Provides the County access to vendor portal/reports
