Specifications include, but are not limited to: • Have a completed SP 230 background check by the Virginia State Police • Accessible transportation capabilities, to include some vehicles modified to transport physically impaired persons (i.e. wheelchair bound) • An awareness of the principles of good customer service. • Skills in establishing and maintaining boundaries and professional demeanor, operating within the limits of the contract guidelines. • The ability to communicate with persons with different socio-economic backgrounds. • The ability to work independently. • Have own car, valid driver's license, and current automobile insurance. A copy of Driver's license and automobile insurance card must be provided to the PWAAA. The Contractor shall provide curb to curb transportation services as outlined below: 1. Service Areas: The Contractor will provide rides from the participants' homes to and from the Woodbridge Adult Day Healthcare Program, 13850 Donald Curtis Drive, Woodbridge, VA 22191. 2. Hours of Operation: The Contractor will provide transportation services Monday through Friday between the hours of 7:00 a.m. and 6:00 p.m., depending upon the individual clients' ADHC attendance schedule. Clients must be picked up from ADHC no later than 6:00 p.m. To ensure prompt departure times, all departures must be scheduled no later than 5:30pm, and accessible trips must be scheduled no later than 5:00pm. 3. Minimum Wait Time: The Contractor will wait at least five minutes for a scheduled passenger after the Contractor has taken reasonable steps to notify the passenger that the Contractor vehicle is waiting. Reasonable steps include, but are not limited to, knocking on the passenger's door, ringing the passenger's door bell, or (through radio dispatch) having the Contractor's office personnel call the residence or ADHC. Simply pulling into the driveway or honking a horn is not to be construed as reasonable efforts to notify a passenger. Per Virginia State Code Section 46.2-1060, it is "unlawful for any person at any time to use a horn otherwise than as a reasonable warning or to make any unnecessary or unreasonably loud or harsh sound by means of a horn or other warning device."