Specifications include, but are not limited to: Traveler Information and Emergency Case Aid Servicesat LA/Ontario International Airport The successful Proposer must demonstrate success, skill and experience in developing, coordinating, administering and maintaining a volunteer traveler information and emergency case aid program at a medium-hub airport. This Request for Proposals (“RFP”) provides specific instructions regarding Proposal format and other requirements. Pertinent data about the site and ONT are also included. Proposals will be evaluated based on multiple criteria including, but not limited to, the quality of the proposed program and business and operational plans; proposed annual budget for the program; Proposer’s financial stability, qualifications and experience; customer service record; and other factors LAWA deems appropriate.
