Specifications include, but are not limited to: A term contract for the delivery and management of a Ticketing System that meets the requirements of Mason’s Center for the Arts (CFA), located on our Fairfax Campus, and the Hylton Performing Arts Center (HPAC), located on our Science and Technology Campus in Prince William County. It is the desire of the University to have either a single contractor or, if necessary, a prime contractor with a series of subcontractors which will provide a ticketing system meeting the following requirements: software which provides for single, group and season ticket sales; CRM; marketing data and fiscal management and reporting for sales, fundraising and memberships; hardware installation, support and maintenance; in-bound phone sales and/or IVR sales, Internet sales; box office operation consultation and staffing; access control, bar code scanning, mobile ticketing, and print at home functionality.
