Ensures the delivery of excellent customer service by performing responsible functions in the safety, security, maintenance, and regular care of City facilities. Assists in the coordination of various services in cooperation with internal and external customers Utilizes appropriate interpersonal skills to effectively communicate with a diverse customer base some of which may occasionally display emotions such as confusion, frustration, or anger; Performs the following regular custodial cleaning functions in your assigned buildings: Performs Basic sweeping, vacuuming, and mopping of floors; Cleaning Carpets with Extractor Spot Cleaning Carpet and Upholstered Furniture Operate a Wet/Dry Vacuum Cleaning and Disinfecting Urinal, Toilets and Lavatories Refilling Soap, Towel and Toilet Tissue Dispensers Wash Windows, Walls, Woodwork and Bathroom Fixtures Using Ladders. Gathers and disposes of trash from interior and exterior of assigned buildings; gathers paper for recycling Dusts office furniture, partitions, high and low ledges and moldings, and venetian blinds Assist with Cleaning Parking Decks; Reports repairs beyond capabilities of custodial workers to supervisor or crew leader; May perform routine security to include locking and unlocking doors and deactivating alarm system of assigned building, and reports unusual observations to supervisors; Monitors cleaning of stairwells, elevators, restrooms, hallways, and meeting rooms; Assists customers in accessing services; Cleans and maintains the sidewalks and steps adjacent to assigned buildings; Maintains flexibility to work all city buildings as needed as well as occasionally working outside normal hours; Loading and Unloading Cleaning & Polishing Equipment; Loading and Unloading Materials from Truck or Van; Maintains inventory of cleaning supplies, materials, and equipment in custodial closets; Reports repairs beyond capabilities of custodial workers to supervisor; May perform routine security to include locking and unlocking doors and deactivating alarm system of assigned building, and reports unusual observations to supervisors; Responds to special requests from user agencies; Responds to emergencies such as snow, flood, wind storms, etc.