Residence Life and Housing Administration at CNU seeks to procure a standalone SMS texting system to enhance communication with students, faculty, and staff. The system must provide the capability to send and receive SMS messages at both the individual and group level, including mass texting functionality for campus-wide announcements. Core requirements include two-way messaging, message scheduling, delivery confirmations, and compliance with all applicable regulations at the federal, state, and university levels. The system must support integration with existing university-owned software platforms, including but not limited to a student information system and/or Residence Life and Housing Administration database, through a documented API. Single Sign-On (SSO) compatibility using the University’s authentication protocols is required (MFA). The solution must be web-based, mobile-friendly, and scalable to meet current and projected enrollment, with secure data storage, encryption in transit and at rest, and role-based access controls with audit logging. The system must provide reporting and analytics capabilities, including delivery statistics, usage metrics, and exportable reports for assessment purposes.
