Specifications include, but are not limited to: Reduce total Cost of Ownership Devices should be able to connect to the network to enable central accounting and access control to report on usage etc. Assume existing leases that the City has on printers/devices Provide flexible and scalable solution that can adapt to changing needs of an organization. For example, staff relocating to other offices Provide credit for old devices or have a buyback program Improve printer access Provide a plan to ensure data privacy and security To ensure smooth transition, provide comprehensive training program to include users, system administrators and technical support personnel Provide help with policy creation Present a comprehensive SLA outlining several details including impact of damage to devices Provide devices either on lease or provide managed service that includes soft and hard costs
