Provide all materials, equipment, labor, and services necessary to complete the supply, integration, programming and implementation of an Online Community Engagement Platform. Provide a comprehensive testing plan to verify the system is working efficiently as well as conduct user training and documentation. A PROJECT PLANNING Together with the City's Neighborhood Development Services (NDS), Information Technologies and Communications Department: A. Agree on methods and approaches for delivering the Project. B. Confirm the roadmap of software deployment. C. Establish a Project with timelines, milestones, resources and risks consistent with implementation task required. B ROLLOUT Perform functional, performance and user acceptance testing. C TRAINING A. Support for the platform. B. Initial post go-live support.
