Specifications include, but are not limited to: A contract with one or more qualified sources for Locksmith Services for Virginia Commonwealth University. The Contractor shall: Provide quality control for all work completed. 1. Comply with VCU’s access control policy. 2. Be reachable by a mobile phone when working on VCU assignments. 3. Assign locksmiths to this contract with the following: a) Availability for up to 8-hour shifts within a specified day (7:30 am to 5:00 pm Monday _ Friday). b) Availability for emergency call on a 24-hour basis. Response time for emergency service requests shall be within one (1) hour from receipt of call from VCU. c) Minimum of ten (10) years of experience in the field. Experience shall include but not limited to maintenance, repair, and installation of all brands of locks, panic bar hardware, door closures and electrical locking devices. d) Familiarity with all type of locks and removable cores. e) Familiarity with all cabinet locks and installation. f) Access to all codes applicable to locksmith services. g) Familiarity with repairing panic devices. h) Ability to repair electrical strike and door holders/door closers.