Specifications include, but are not limited to: The James City Service Authority (“JCSA”) is requesting information from interested parties for an Enterprise Asset Management, Enterprise Resource Planning and Computerized Maintenance Management System (EAM/ERP/CMMS) to upgrade and/or replace the existing systems currently used by JCSA, with an emphasis on the implementation of mobile applications to improve efficiency and accuracy of data collection, reporting and work management. The purpose of this RFI is to solicit interest from software vendors, systems integrators, implementation partners and/or value added resellers who can demonstrate that they possess the organizational, functional and technical capabilities to provide an EAM/ERP/CMMS solution that meets the needs of JCSA., including: a) determine the level of market interest; b) obtain information on potential new technologies or approaches; c) obtain examples/demonstrations of available solutions; d) obtain recommendations that would enhance the success of a future procurement opportunity for this project; e) obtain high-level cost estimates for planning and budget purposes; and, f) provide the industry with an opportunity to comment on the potential procurement opportunity; The following provides a brief summary of the key requirements that JCSA desires: Features/Functionality • Asset Record Tracking • Asset Lifecycle Management • Parts/ SuppliesInventory • Work Management • Preventative Maintenance/Inspections • Managing Regulatory Requirements/Permits • Customer Service Requests • Customer Billing & Cashiering • Financial (payroll/accounting/purchasing) • Reporting capabilities Technology/Capabilities • Mobile technology interface, data input • Remote Access • Software-as-a-Service (SAAS) deployment • Integration with MS Office, data import/export • Configuration automation • Integration with ArcGIS, POSM, Infor (if “add on” solution) and other software systems that will remain functional
