A. To deliver a high-quality food services program that can be audited against established nutritional and health standards. B. To operate a food services program in a cost-effective manner with full reporting and accountability to the Roanoke Sheriff's Office. C. To implement an annual written food service plan with clear objectives, site specific policies and procedures, and annual evaluation of the compliance. D. To maintain an open collaborative relationship with the administration and staff of the Roanoke's Sheriff's Office. E. To maintain standards established by the Virginia Board of Corrections, American Correctional Association (ACA), and National Commission on Correctional Health Care (NCCHC) for health services in Detention Centers. F. Offer a comprehensive program for continuing staff and resident education. G. Maintain complete and accurate records and to collect and analyze food service statistics on a regular basis. H. Operate the food service program in a humane manner with respect to the residents' right to basic health and nutritional standards. I. Protect the City and Sheriff's Office its officers, agents and employees of each liability and defense, as to any claim, suit or cause of action rising out of the vendor's performance of the requested services.