A. General Service Requirements The successful offeror, also referred to herein as “Contractor”, will be expected to provide all expertise, labor, equipment, and resources necessary to complete the services herein. The requirements identified herein are for informational purposes only and the Town reserves the right to add and/or delete services or requirements. This work includes, but is not limited to the following: 1. Assemble, install, test, and maintain control system wiring, equipment, apparatus, and fixtures using hand and/or power tools. 2. Diagnose malfunctioning systems and components using test equipment and hand tools and locate the cause of equipment failure and correct the problem. 3. Inspect system, equipment, and components to identify the need for adjustment or repair and to ensure compliance with any applicable codes and/or regulations 4. Replacement parts/supplies HID Smart card readers must work with current hardware and lock system-Schlage electrified mortise locks, various brands of electrified cylindrical locksets, strikes, electrified push bars, and mag locks. 5. As individual needs arise throughout the contract term prior to the replacement of any portion of the access control system, the Contractor will be required to submit a proposal for the new installation. The proposal must be approved prior to the issuance of a purchase order. B. Existing System and Facilities The Town has made a significant investment in its town-wide access control system within its facilities to include: 1. Twelve (12) operating facilities 2. One Hundred Seventy-Five (175) existing card readers 3. Eighty-two (82) mercury boards C. Contractor Qualifications 1. The Contractor must perform all work necessary to complete the access control system services. 2. The Contractor must maintain a fully equipped shop with full-time employees capable of completing the services described herein. Qualified repair personnel must be available and capable of reaching the facilities within a twenty-four (24) hour period for non-emergency services and must be capable of reaching facilities within a four (4) hour period for emergency services. 3. The Contractor must provide a list of telephone (cellular) numbers so personnel can be reached at all times in the event of an emergency. During an emergency, a maximum thirty (30) minute call back time is required. 4. The Contractor’s personnel working on-site at any Town facility must be full-time or contracted employees of the successful offeror and have photo identification to enter the site (Town property). 5. The Town reserves the right to require a specific repair specialist, as long as said specialist is employed by the Contractor. 6. The Contractor is responsible to obtain and pay for all required permits as applicable.
