Specifications include, but are not limited to: Educational Services for Employees. Contractor should develop and present an orientation program to advise employees of EAP services to include supplying wallet size ID cards and refrigerator magnets with EAP telephone number contacts. All telephone numbers provided to NNPS shall be a local or toll free telephone number provided to NNPS employees for initial referral and for emergency situations. Contractor is required to coordinate the program content and presentation schedule with the Contract Administrator. Periodically, thereafter, Contractor will remind employees of services and present follow-up programs. Additionally, Contractor shall provide monthly information/awareness programs for employees on current topics of interest or concern, such as stress management, conflict resolution, health & wellness, etc. Wellness. Contractor should provide wellness services to support a healthy and productive workforce and healthy work environment. This includes participation in annual Wellness Expo or other large benefits events. Advertising of Services. Contractor will be required to advertise to NNPS employees, at a minimum, the services that will be available to employees, how services will be administered and who to contact if services are needed. NNPS Contract Administrator will provide the Contractor with the various media options available to employees. Supervisory Training. In addition to the orientation program for all employees, Contractor will develop and present special training for supervisors on EAP. Contractor will also coordinate this training and its content with the Contract Administrator. Furthermore, Contractor will develop and present quarterly training on various EAP related topics for supervisors and management. Contractor will provide a Supervisor Manual with a step by step overview of accessing EAP services, documentation guidelines and information to identify situations that could benefit from EAP intervention. Management Consulting. Contractor’s program should provide support to supervisors and managers who need to discuss problems or request assistance with employees. Contractor will also be expected to provide information and advice to management for consideration in certain personnel decisions. Contractor must periodically develop and present training on various EAP related topics to assist supervisors and managers with employee issues/concerns. Contractor must coordinate this training and its content with the Contract Administrator.
