The City shall provide all resources as may be required to administer its Dental and Vision Plan to City employees and dependents. The administration of the plan requires the Contractor to, at a minimum: 1. Provide and/or make available necessary, appropriate and high-quality service related to the Dental and Vision Plan to the eligible City employees and their dependents. Any proposed plan must be capable of providing coverage to all eligible City employees and their dependents. 2. Provide necessary and appropriate administration and services, including but not limited to, maintaining central claims and membership files (including dates of coverage, type of coverage, etc.) for each covered member, by account/department number (i.e. City Manager’s Office, Alexandria Fire Department, Department of Finance, etc.); maintaining payment record; capable of the wire transferring of funds; capable of making payment of providers directly; capable of providing state-of-the-art data tracking and claims paying services; furnish monthly accounting statements by plan and employer showing enrollment, premiums/revenues received, amount of premiums and claims paid, and detailed list of expenses charged. 3. Meet with the appropriate management staff(s) within thirty (30) days after the contract award date to review the Contractor’s plan, to present the proposed communication material, and to jointly establish a preliminary implementation plan and open enrollment program and schedule.
