The Office expects that the new system will meet or exceed recognized industry benchmarks for trial and case management software for prosecutor offices. To meet these outcomes, the system must exceed all capabilities of the existing system and provide sufficient reliability. The system must be Criminal Justice Information Services (CJIS) compliant and adhere to all CJIS guidelines for the protection of private or sensitive information gathered by local, state, and federal law enforcement agencies. As the system will also include other types of sensitive data, the system must incorporate best practices (and any potential certifications) on handling Personally Identifiable Information (PII) and Personal Health Information (PHI). The Office seeks a System that provides centralized case tracking and management to the Office. The System should provide a single seamless repository where all information about a matter would be stored, accessed, viewed, searched, and updated efficiently. The system should support data entry, case status tracking, investigative review, case file assembly, case management, contact management, document storage, electronic file management, records management, discovery response production, FOIA management and have the ability to schedule and maintain a calendar of all events associated with a matter. Furthermore, the system should provide reporting on office efficiency, productivity, and case outcomes without vendor involvement. Additionally, the System should have robust integrations into Axon, ViaPath's OMSe, and various law enforcement software programs that our law enforcement partners utilize. Beyond integrations listed above, it is preferred that the system also have an open API that our developers could interact with the system from our custom, internally developed applications. The Successful Offeror shall provide a sound, proven implementation plan for the System that allows for continuity of service to the Office’s staff during installation, cutover, and training activities. The Successful Offeror will be responsible for providing the project management, analytical and technical services necessary to install, develop, test and maintain the proposed solution. Tasks will include but are not limited to: documentation of existing and future hardware and software configurations, identification and tracking of budgetary issues, documentation and execution of training, testing authentication procedures, conducting requirements-based functional and technical testing, preparing hardware recommendations, and functional requirements as well as preparing risk mitigation plans.
