Specifications include, but are not limited to: The Successful Offeror shall provide all material, equipment, labor, supervision, etc. to provide COBRA Administrative Services. A. General Requirements COBRA Administrative services provided by the Successful Offeror shall include, but not be limited to, the following: 1. Provide a designated representative who is knowledgeable about all aspects of COBRA services and is always accessible by phone or email during regular working hours to address emergency or non-emergency issues posed by the County. 2. Provide the County industry-leading performance in COBRA administration with access to a representative who can effectively address all legislative and legal questions regarding COBRA laws and regulations. 3. Provide informational material necessary to communicate the COBRA options in an understandable manner for eligible employees. 4. Administer the services in full compliance with the Public Health Service Act and Internal Revenue Service requirements. 5. Assure in writing that no employees of the Successful Offeror will attempt to sell any other products not specifically a part of this COBRA Plan or enroll any County employee in any insurance plan, savings plan, or deferred compensation plan or other benefit program that is not specifically provided for in this RFP. 6. Determine whether a qualifying event has occurred. 7. Determine who is eligible to receive COBRA coverage. 8. Determine when COBRA notices must be furnished and provide all required COBRA notices to employees, spouses, dependents, and qualified beneficiaries. 9. Receive all required COBRA notices from employees, spouses, dependents, and qualified beneficiaries. 10. Determine the date by when COBRA elections must be made and provide all necessary election forms...
