Specifications include, but are not limited to: The contractor shall have exclusive rights to operate the full service bookstore located at the University, offering all goods and services normally found in University bookstores and any such additional services as may be required by the University during the term of the contract. The University shall grant the contractor the right to sell University licensed products; however, the right is not exclusive. The License Fee to be paid by the contractor shall be 7.5%. The contractor’s exclusive rights do not include merchandise and services currently sold elsewhere within the University by departments, students, organizations or through other existing contract arrangements. The University, subject to its own discretion, shall retain the right to provide other retail sales operations on campus, operated directly or through other contract arrangements. However, such other retail sales operations will not unreasonably compete with the primary bookstore merchandise categories (i.e., textbooks, trade and reference books, supplies and emblematic items). The contractor shall provide a full-service operation utilizing and embracing technology, to include all financial resources, personnel and labor, equipment, goods, services and supplies necessary to manage and operate a professional bookstore that will provide the highest caliber of services to the campus community. The contractor shall provide the JMU community with a full range of course materials, new textbooks, used textbooks, digital textbooks, customer published materials, rental textbooks, general books, reference books, supplies, dorm supplies, computer software, computer peripherals, computer supplies, general merchandise, emblematic clothing , gifts, greeting cards, convenience items, health and beauty aids (HBA’s), special order services, class rings (through a JMU contract with Balfour), and other services expected from a flagship university bookstore. The contractor shall serve as the campus re-seller of computer hardware and related software, accessories and supplies.
