The Contractor shall be responsible for providing the County with a fully comprehensive and automated EMS billing and collection system, training, technical support, and administrative support in compliance with its Fees for the Use of Emergency Medical Vehicles Ordinance. The billing and collection system shall remain current and meet the changing requirements of Medicare, Medicaid, CHAMPUS, and commercial insurance companies. The Proposal should list and detail services which will meet the functional requirements as set forth in this section. The collection of delinquent accounts does not include instituting legal action on behalf of the County. All services and data entry must be of the highest quality by industry standards for accuracy and completeness and can be acquired in an economical and timely manner. All services must function efficiently and be responsive to the needs of patients, responsible parties, insurance providers, and the County. The Contractor will perform all activities, services, and deliverables under the general direction and guidance of the County Administrator or his designee.
