Infrastructure, 15-20 full height/42u racks. • 100% power availability provided by redundant and diverse power paths, uninterruptible power supply (UPS) and generators to meet the power needs for all the state’s IT equipment as well as its cooling needs. • Power density and cooling capacity for 15-20 full height/42u racks, 5kW-10kW per rack. • Maintain temperature 68⁰F - 78⁰F and 35% - 55% relative humidity • Fire suppression system (clean agent) • Provide and maintain the demarcation point for all network service providers. • Provide and maintain physical data/network cable management between the State’s equipment and providers demarcations. • 24x7x365 controlled and monitored physical access to the State’s data center ‘suite’ to include a 90 day rolling window of video surveillance. • Remote access to the State’s ‘suite’ security and management solution(s). • Provide monthly uptime and access reports as well as on demand reporting. • Change management and incident response process for any facility infrastructure that affects ADS/SoV’s IT infrastructure, to include but not limited to the following: • Provide notification of any planned or unplanned facility maintenance and/or outages of facility infrastructure, power, cooling, security, network .. etc. • Problem/incident severity response levels and times • Emergency ‘suite’ evacuation procedure
