Specifications include, but are not limited to: o provide property management services for single-family residential properties ; Represent Orem’s interest in all matters involving tenants under the lease agreement Set rents according to market demand and prepare market analysis of each property establishing fair market rental value during each rental period Provide tenants with 24-hour emergency telephone contact numbers for emergency repairs Manage and resolve conflicts among tenants. Document and keep a record of communications with tenants on issues and complaints, and resolutions to such Determine what repairs, services and maintenance are needed at the various properties and order such repairs and maintenance as authorized by Orem Ensure that building improvements are completed with proper permits and inspections Yearly inspection of properties, including management plans and recommendation for maintenance needed ; Advertise properties for lease. Screen and select tenants using the following tools: Credit application, personal and business reference checks and personal interviews .